House of Lewis| FAQ

Questions About Our Creative Agency

1. What does House of Lewis do? House of Lewis is a creative agency specializing in crafting compelling narratives, fostering team-building experiences, and helping brands stand out in unique ways. We offer services that inspire creativity, improve team dynamics, and enhance brand storytelling.

2. What services do you offer? Our services include team-building workshops, storytelling sessions, podcast production & consulting, brand strategy consulting, photography, videography, and content creation across various platforms.

3. How can House of Lewis benefit my business or brand? We're dedicated to unlocking the potential of brands by cultivating creativity, refining storytelling, and fostering a dynamic team culture. Our services are designed to boost engagement, revamp brand identity, and elevate customer experiences.

4. Do you cater to specific industries? We work with diverse industries, tailoring our services to suit the unique needs and goals of each client. Whether you're in retail, technology, healthcare, or any other sector, we're here to help.

5. How do I get started with House of Lewis? To get started, simply reach out to us via our contact page or by emailing  We'll discuss your requirements, understand your objectives, and craft a tailored plan that suits your needs.

6. What makes House of Lewis stand out among other creative agencies? At House of Lewis, we blend creativity with strategy, fostering an environment where imaginative ideas meet tangible outcomes. Our focus on storytelling, team dynamics, and brand empowerment sets us apart.

7. Can I see examples of your previous work? Absolutely! Feel free to browse our website and watch some of our creative videos to get a feel of our style. If you'd like to explore more of our past projects and case studies, send us an email and we'll share some more examples of our past experiences that have brought brands to life.

8. How much do your services cost? Our pricing varies based on the scope of work and the services required. We tailor our packages to suit your needs and budget. Get in touch, and we'll provide you with a detailed quote based on your specific requirements.

9. Are your team-building workshops customizable? Yes, our team-building experiences are highly customizable to fit your team's dynamics and goals. We tailor each workshop to ensure it resonates with your team's needs.

10. Do you offer ongoing support after the initial engagement? Absolutely, we believe in nurturing long-term relationships. We provide continuous support, advice, and guidance even after our initial engagement to help you achieve sustained success.

For any additional inquiries or specific questions, feel free to contact us directly. We're here to help!


Questions About Our Product Shipping

Do you offer Free shipping?

Occasionally we will offer FREE SHIPPING in Canada for a specific sales threshold for a set period of time! Be sure to stay tuned for those announcements.

How much do you charge for shipping?

We utilize live courier rates from Canada Post for our shipments. Shipping on average ranges from $9-$13 in Canada and approximately $20-$23 to the US and the UK.

International shipping is charged per weight and distance. We use a shipping calculator at checkout so you can always see what your shipping costs will be prior to placing your order.

Do you ship to the US?

Of course! We would never leave our neighbours out :)

Where else do you ship?

Worldwide! Seriously, we can ship to any part of the world!

What are your shipping times?

Shipping times may vary. We can usually fulfill most orders within 48 hours. However, if we suspect any delays regarding the processing of your shipment, we will contact you as soon as possible.

Can I return my order?

Unfortunately we cannot accept tea as a return because we cannot guarantee that it hasn't been opened and we like to ensure all of our products are super safe. If you're unsatisfied with your order, please contact us at: and we will do our absolute best to make sure we turn that frown : ( upside down :)

Can I track my shipment?

Once your order is fulfilled you will receive a tracking number to your email.

How can I contact customer service?

For product inquiries or concerns, please  email us directly at We try our best to respond within 48 hours.

Do I need to sign to receive my package?

You do not need to sign to receive your package unless you personally request this option, which we could certainly arrange if needed!

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